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Post by Barry Nielsen on Jun 10, 2008 21:37:55 GMT 10
I have tried 3 times to retrieve my password since yesterday still have not received e-mail.Could you please advise me.
Barry
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Post by Skye on Jun 10, 2008 22:11:41 GMT 10
Are you logging on with your username and then clicking on forgot password? If you are doing that an e-mail should be sent to the e-mail address we have on file for you. Let us know if you continue to have problems.
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Post by Barry Nielsen on Jun 10, 2008 23:05:37 GMT 10
I have used my login name and my e-mail address, tell me password sent to my e-mail but I have not received it.
Barry
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Post by Skye on Jun 10, 2008 23:23:13 GMT 10
I just tried it on my username and I was sent an e-mail. Are you using the login name bazz or have you changed your e-mail address since joining up? Also check your e-mail's junk folder.
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Post by Barry Nielsen on Jun 11, 2008 18:33:06 GMT 10
Hi Skye, I am using bazza and my e-mail has not changed, maybe my service provider blocks junk mail. I will keep trying different passwords that I use.
Barry
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Post by Skye on Jun 11, 2008 20:54:40 GMT 10
Your login is bazz NOT bazza. Just type that in but do not put an e-mail addy in and your password should be sent to you as your e-mail addy is already recorded.
Let me know if that works.
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bazz
Grade 5
Posts: 79
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Post by bazz on Jun 11, 2008 21:03:24 GMT 10
Thanks Skye, I use bazza on other forums, forgot I used bazz on here.
Barry
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Post by Skye on Jun 11, 2008 22:38:33 GMT 10
No worries.
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